Resetting your HP printer can help resolve connectivity issues, error messages, and printing problems. There are different types of resets depending on the issue you’re facing. Below are several methods to reset your HP printer.
1. Soft Reset (Basic Restart)
A soft reset (power cycle) can fix minor glitches without affecting settings.
Steps to Perform a Soft Reset:
Turn off the printer using the power button.
Unplug the power cable from the printer and the wall outlet.
Wait for 30-60 seconds to allow the printer to discharge.
Reconnect the power cable and turn the printer back on.
Try printing a test page to check if the issue is resolved.
2. Reset Network Settings (Wi-Fi Reset)
If your printer has Wi-Fi connectivity issues(855) 731-7002, resetting network settings can help.
For Touchscreen HP Printers:
Go to the Control Panel on the printer screen.
Select Setup > Network Setup > Restore Network Settings.
Confirm by selecting Yes.
Your printer will restart and remove all Wi-Fi settings.
For Non-Touchscreen HP Printers:
Press and hold the Wireless button (or Wireless + Cancel buttons) for 5-10 seconds.
The Wi-Fi light will start blinking, indicating that the network settings have been reset.
Reconnect your printer to Wi-Fi using the HP Smart App or the Wireless Setup Wizard.
3. Hard Reset (Factory Reset)
A factory reset restores the printer to its original default settings.
Steps for a Factory Reset:
Turn off the printer and unplug the power cable.
Hold down the Resume button (or Cancel button) on the printer.
While holding the button, plug the power cable back in and turn on the printer.
Release the button when the printer starts flashing or shows a reset message.
The printer will reboot and return to factory default settings.
🔹 Note: A factory reset will erase all Wi-Fi, paper size, and custom settings.
4. Reset HP Printer via HP Smart App
You can reset your printer using the HP Smart App on a computer or phone.
Steps to Reset via HP Smart App:
Open the HP Smart App (download from https://123.hp.com).
Click on your printer name.
Go to Printer Settings > Advanced Settings.
Select Restore Factory Defaults and confirm.
The printer will reset and restart.
5. Reset HP Printer Ink Levels (For Ink Cartridge Issues)
If your printer doesn’t recognize a new ink cartridge, you may need to reset the ink levels.
Steps to Reset Ink Levels:
Remove the ink cartridges from the printer.
Turn off the printer and unplug it for 60 seconds.
Reinsert the cartridges and turn the printer back on.
Print a test page to check if the ink levels are updated.
6. Reset HP Printer Password
If you forgot your printer’s admin password(855) 731-7002, you can reset it using the Embedded Web Server (EWS).
Steps to Reset Password via EWS:
Find your printer’s IP address (on the printer’s network settings page).
Enter the IP address in a web browser.
Go to Settings > Security > Restore Defaults.
Click Reset Password and set a new one.
7. Contact HP Support If Reset Doesn't Work
If your printer still has issues after resetting, contact HP Customer Support(855) 731-7002:
🔹 Website: https://support.hp.com
🔹 Phone: 1-800-474-6836/(855) 731-7002 (US)
Conclusion
You can reset your HP printer using soft reset, network reset, factory reset, HP Smart App reset, or ink level reset. If problems persist, contact HP Support(855) 731-7002 for further assistance.