To access your Hotmail account or 1-866-719-1004, go to Outlook.com. Microsoft has migrated all Hotmail accounts to the Outlook platform, but your Hotmail address still works. Simply enter your Hotmail email and password to sign in. If you’ve forgotten your password or can’t access the account, click “Forgot password?” and follow the recovery process. If the account has been inactive for more than 365 days, Microsoft may have permanently deleted it. If you’re still within that window, you can regain access by verifying your identity and resetting your password through Microsoft’s recovery tool.